Shipping and FAQs
What is the return policy?
Ready-to-Ship items can be returned for a refund within 7 business days of receipt. Items must be returned in their original, unworn, and undamaged condition. The following are not eligible for a return:
- Rings that were resized as part of your order
- Products listed as "final sale" in their product description
- Made-to-order items
- Custom items
- Engraved or personalized items
Please see an item's product description prior to purchase, and review product photos as part of product descriptions. You are responsible for shipping costs associated with any returns.
When will I get my order?
We will work quickly to ship your order as soon as possible. Ready-to-ship items will typically be shipped 1-3 days after purchase. Made-to-order items will be shipped 3-5 weeks after purchase. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
All US domestic orders come with complimentary shipping and insurance. International shipping options are not set up at this time. In the meantime, if you would like something shipped internationally, please reach out using our contact page.
Can you resize any items?
Complimentary resizing up or down 1-2 sizes is available on most Ready-to-Ship rings, but is dependent on the design of the ring. Please see an item's product description for eligibility of resizing.
- Resizing can be requested using the "Special Instructions" note in your cart prior to checkout.
- Please allow an additional 5 days for order fulfillment.
- Rings that have been resized are final sale and are not eligible for return.
Where are your products made?
Our products are all handmade in our studio in Massachusetts.
